Your order cancellation request must be received within 12 hours of placing your order.
Since most of our jackets are custom-made or made to order, we begin production immediately and specially source materials for each piece. Therefore, once this window has passed, cancellation becomes difficult to process.
At leathersjacketus.com, customer satisfaction is at the heart of everything we do. We take great pride in our craftsmanship and service quality. However, if you ever feel that your experience wasn’t as expected, we offer a 100% Money-Back Guarantee under specific conditions.
If you decide to return your product, you are eligible for 100% store credit in exchange.
For refunds, a 25% restocking fee will be deducted, and the remaining balance will be refunded after excluding any shipping costs.
Please note that on-sale items or discounted products are non-refundable; however, they can be exchanged for a different size or replaced with store credit.
All product images displayed on our website are professionally photographed. However, slight differences in color may occur due to lighting, screen resolution, or editing. Such minor variations are not considered a fault; therefore, refunds cannot be issued based on color discrepancies.
At leathersjacketus.com, we excel in recreating the exact styles shown on our website. However, in some cases, minor design variations may be intentionally applied to maintain originality and avoid copyright conflicts.
These changes do not affect the overall design, quality, or craftsmanship of the product.
We proudly offer Free Shipping to our customers in the USA, UK, Canada, and Australia.
For customers in other regions, a flat $20 shipping fee applies.
Please note that customs duties, taxes, or import charges if applicable are the buyer’s responsibility.
If a refund is requested, the customer must pay $30 in shipping costs to cover handling and logistics expenses.
Your trust means everything to us. Every order at leathersjacketus.com is handled with care, transparency, and a commitment to satisfaction.
If you ever have concerns about your purchase, our dedicated support team is here to make things right because your confidence in us matters most.